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19–20November 2026
UpcomingWe're speaking
Patient Pathways 2026: Patient Support Services
Sheraton Philadelphia Downtown, Philadelphia, PA
Thursday, November 19 | 2:00–2:30 PM ET
Next Generation Patient Support: How to Not Hate Your Patient Support Program
Luke shares new research with 100 life science leaders on why traditional patient support programs fall short, where patients drop off, and what pharma leaders now expect from their vendors.
- Luke BuchananCEO, Redi Health
- Connor DierkSenior Director, Patient Solutions Field Reimbursement, Novo Nordisk
- Robin ChittickHead of Patient Experience & Innovation, The Stratis Group
- Jeff DohertyDirector, New Products & Patient Experience, Johnson & Johnson
Informa’s Patient Pathways brings together the teams who build and run patient support programs. Find us during the Patient Support Services days, November 19–20, and catch our CEO on stage on the 19th.
What we'll be talking about
- Where patients drop off in the first months of therapy, and where support makes the biggest difference
- What 100 life science leaders told us they expect from their patient support vendors
- How the Redi Network gets more patients started on therapy and keeps them there
Meet us at Patient Pathways 2026: Patient Support Services
Tell us a bit about you and when works best. Our team will follow up to confirm a time.